Privacy & Data Protection

This Privacy Policy explains how we collect, use and protect your personal information when you register, play or browse on Top G. We take your privacy seriously and aim to be clear about the types of information we hold, why we use it and how you can exercise your rights. This page covers account details, technical and transactional data, cookies and third-party sharing.

Types of data we collect

We collect information you provide directly to us and information we gather automatically when you use our site. This helps us operate accounts, process payments and keep your activity secure.

Personal data

Personal data includes your name, date of birth, contact details, address and any documents you provide for identity verification. We also record account credentials and preferences you choose in your profile.

Technical data

Technical data covers IP addresses, device identifiers, browser type, operating system, language settings and usage logs. We use this information to deliver the website, improve performance and detect suspicious activity.

Transactional data

Transactional data relates to deposits, withdrawals, wagers, bet history, payment method details and customer service interactions. This information is necessary to manage your account, process payments and comply with financial checks.

How we use your information

We use your data to create and manage accounts, process transactions, provide customer support and maintain the integrity of our services. We also use aggregated, non-identifying data for analytics and service improvements. Where required, we may use information to comply with legal obligations or to prevent fraud and abuse.

Data protection practices

We protect personal information using industry-standard security measures such as encrypted connections and access controls. Access to personal data is restricted to authorised staff and service providers who need it to perform their duties. While we work to keep your data secure, no system is completely immune to risk.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, support login sessions, measure site performance and tailor content. You can manage cookie settings through your browser, though disabling certain cookies may affect site functionality. We may also work with analytics and advertising partners who place cookies on our behalf.

Information sharing and third parties

We share personal data with trusted third-party service providers who support payment processing, identity verification, fraud prevention and site hosting. We require these partners to handle data securely and only for the purposes we specify. We do not sell your personal information to third parties.

User rights

You have rights to access, correct and, where applicable, delete your personal data. You may also object to or restrict processing, request data portability and withdraw consent where processing is based on consent. To exercise your rights, contact our team at [email protected]. We will respond in line with applicable data-protection law.

Access, correction and deletion

If you want to view, update or close your account, we will assist and take reasonable steps to verify your identity before making changes. We retain information only for as long as necessary to provide services, meet legal obligations and resolve disputes.

Privacy policy updates

We may update this policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes we will post a prominent notice on the site. Continued use of our services after updates indicates acceptance of the revised policy.