Responsible Gambling at Top G Casino

At Top G we take responsible gambling seriously. We want you to enjoy playing while keeping control of your activity and finances. Our approach is practical and player‑centred: we provide tools, sensible limits and clear routes to get help if gambling stops being fun or becomes a problem.

Player protection principles

We design our services to support safe play. That means offering transparent information about risks, giving you control over your account activity, and acting quickly if we see signs of harm. We respect player privacy while carrying out checks necessary to keep the site secure and fair.

Activity control tools

You can use a range of in‑account tools to manage how you play. These are available in your account settings or via our support team.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you put in. Typical options range from £10 up to higher caps like £1,000 per day, and you can increase or reduce limits at any time; increases may be subject to a waiting period for your protection.

Loss limits

Loss limits let you cap the total amount you can lose over a set period. These limits help prevent chasing losses and can be adjusted to suit your budget.

Time limits and session controls

Use session reminders and time‑out features to limit play length. Options include short breaks (24 hours), medium breaks (7–30 days) and longer cooling‑off periods. You can also set daily play time limits to keep sessions brief.

Self‑exclusion and account closure

If you need a complete break, you can request self‑exclusion or account closure. Self‑exclusion periods can be temporary or permanent. Contact our support team to arrange this and to discuss how your account will be managed during the exclusion period.

Signs of problematic behaviour

• Spending more than intended or increasing deposits to chase losses
• Playing for longer than planned or skipping other responsibilities
• Hiding gaming activity from family or friends
• Using gambling to cope with stress, debt or mood
• Repeatedly breaking your own limits

Tips to stay in control

• Set deposit and loss limits before you play and stick to them
• Use session reminders and take regular breaks
• Only gamble with money you can afford to lose
• Avoid gambling when upset, stressed or under the influence
• Talk to someone you trust if you notice worrying patterns

Professional help and support organisations

If you need advice or more specialist support, contact recognised organisations such as BeGambleAware, GamCare or the National Gambling Helpline. These services offer confidential guidance, practical tools and referral to treatment where needed.

For any account actions, questions about tools or to request self‑exclusion, please contact our support team via your account help area.